Feeling Better!

What a difference a day makes! On Monday, the day after I was desperately awaiting to hear about my husband, I called the correctional facility. I asked to speak with his counselor, when I told her why I was calling, she transferred me to another counselor because "her computer wasn't up" (whatever that means). The second counselor told me that they don't deal with HIPAA forms. She transferred me to the medical admin. The woman who answered the phone didn't seem to understand why I was calling. She announced that she couldn't tell me anything, I felt like I was in the "Groundhog Day" movie and began to explain all over again. The woman finally said, your husband can sign the HIPAA form when he gets back from the hospital. I shook my head and took a deep breath before saying, "I just want to know if he's OK, now! and by the way, no one ever called me to tell me he was taken to the hospital." To which she responded, "so, how did you...